- The cancellation might not be granted if you have already accessed or started the course since the materials and resources become available to you immediately upon registration.
- We do not process cancellations for courses that are part of special promotions, discounts, or limited-time offers.
- If a student finds that the quality or relevance of the course content doesn't meet their expectations, they can reach out to our Customer Service team.
- We will consider the refund request once our review team has assessed the concern. Such complaints should be raised within 7 days of accessing the course content.
- If you feel that the course content delivered differs from what was showcased on our platform or doesn't align with your expectations, notify our customer service within 7 days of course access. The Customer Service Team will evaluate your feedback and take the necessary actions.
- For any issues or concerns regarding courses that come with certifications or accreditations from external institutions or organizations, please direct your queries to the respective bodies.
- In the event an refund is approved, it will typically take between 16-30 days for the refund to be processed and reflected in the student's financial account.